Troubleshooting TND Tablet 85 Problems

TND TABLET 85 won’t turn on

There are a few possible reasons your tablet won’t turn on or has trouble retaining battery life.

  1. Make sure the TND TABLET 85 is charging properly. If there are charging issues read the solution to problem #2
  2. If charging the device doesn’t resolve the issue, reset the TND TABLET 85. Here is our guide how to reset Rand McNally GPS tablet.

TND TABLET 85 is not Charging

You can do a few things when your tablet isn’t charging.

  1. Make sure the wall charger is plugged into a 120V or 240V power supply only. The vehicle charger should be plugged into a 12V outlet only. Avoid using a splitter plug.
  2. Check the charger to ensure it’s plugged in correctly and that the outlet is working.
  3. If it is, try using a different charger or plugging the TND TABLET 85 into a different outlet. If that still doesn’t work, you can try resetting the tablet.
  4. If that still doesn’t work, you may need to take it to a Rand McNally support for repair.

TND TABLET 85 GPS is not responding

Please follow the directions below if your device is not getting a GPS signal:

  1. Make sure the TND TABLET 85 is connected to a Wi-Fi network or a hotspot.
  2. Tap the Gear icon on the top left corner of the launch screen.
  3. Click on System Settings under the General tab.
  4. Tap Apps & notifications > Truck Navigation and Force Stop the application.
  5. Return to the Home screen and launch the Rand Navigation app
  6. Tap on the Setting icon at the bottom of the screen
  7. Select GPS Repair under the General tab. This step will scan and fix the navigation files
  8. Return to the home screen and restart the tablet
  9. Launch the RAND NAVIGATION app and confirm the GPS signals are being received.
  10. If the issue still persists, Return to the TND TABLET 85 Launcher screen and select Truck Tools
  11. Tap GPS Repair > Scan. This step will scan and fix all the tablet files.
  12. Restart the device and confirm the issue is resolved.

TND TABLET 85 GPS signals are turned off

GPS signals are usually turned off automatically when the device goes into the Battery Saving mode. Connect your TND TABLET 85 to the power source to resolve the problem immediately.

Otherwise, if the power supply is not available, you can turn on the High Accuracy mode under Location settings. Go to the Android Settings menu and choose Security & Location > Location > High Accuracy mode.

TND TABLET 85 GPS signals are very weak

The GPS signals are affected by the weather and the surrounding environment.

If you are in a location with bad reception, such as a deep valley, mountain slope, inside a metal building, or surrounded by tall buildings, your TND TABLET 85 might not acquire signals properly. This would result in an inaccurate position reading.

The device will need to be moved to an open space with better GPS signals. Allow it a couple of minutes to calibrate the correct position.

TND TABLET 85 receivers are also affected by nearby electronic devices. Try to power off the nearby electronic device. The GPS would immediately respond if any electric device caused the problem.